COMMON COMPETENCIES

Unit of Competency

Module Title

Learning Outcomes

1. Implement and monitor infection control policies and procedures

1.1 Implementing and monitor infection control policies and procedures

1.1.1 Provide information to the work group about the organization’s infection control policies and procedures

1.1.2 Integrate the organization’s infection control policy and procedure into work practices

1.1.3 Monitor infection control performance and implement improvements in practices

2. Respond effectively to difficult challenging behavior

2.2 Responding effectively to difficult challenging behavior

2.2.1 Plan responses

2.2.2 Apply response

2.2.3 Report and review incidents

3. Apply basic first aid

3.3 Applying basic first aid

3.3.1 Assess the situation

3.3.2 Perform primary survey of the victim

3.3.3 Apply secondary survey of casualty

4. Maintain high standards of client services

4.4 Maintaining high standards of client services

4.4.1 Communicate appropriately with patients/clients

4.4.2 Establish and maintain good interpersonal relationship with clients

4.4.3 Act in a respectful manner at all times

4.4.4 Evaluate own work to maintain a high standards of client service